HGV breakdown checklist: the first 15 minutes
A calm, repeatable sequence for protecting people, locating the vehicle precisely and giving a mechanic or recovery operator exactly what they need to help.
UK HGV repair & recovery directory · searchable 24/7
Heavy vehicles.
Help, now.
Find commercial-vehicle workshops, heavy recovery operators, mobile mechanics and tyre fitters near the breakdown. Compare published capability, then call the provider directly. No consumer fee, no commission, no call centre.
Listings checked before publication Direct provider numbers 24-hour and mobile filters
Search live
27 capabilities · 83 UK hubs
Built for articulated, rigid, trailer, van, coach and specialist fleets.
Straight dealing Operated by Fleeta Limited, a UK company Providers verified before they go live You agree price and ETA with the provider Not a 999 service: safety first, always
01 / How it works
Help without the runaround.
Three steps, no account, no phone tree. The whole flow is designed to be finished one-handed on a mobile at the roadside.
Start an emergency request- 01
Tell us where the vehicle is
A full postcode, a town, a motorway junction or your live GPS position. Add the vehicle type and the symptoms if you know them.
- 02
Compare suitable providers
See published capabilities, mobile coverage radius, 24-hour contact and verification state. We never pad results with unverified businesses.
- 03
Call or send one request
Ring the provider directly or send a single incident brief. The provider confirms availability, ETA and price with you, not with us.
02 / Capabilities
The right capability, not just the nearest pin.
A tyre blowout, an AdBlue derate and a loaded heavy recovery need different kit and different people. Search by the job, then confirm the detail with the provider.
Emergency response
24-hour roadside assistance
Mobile commercial-vehicle technicians for no-starts, air leaks, electrical faults and safe temporary repairs at the vehicle.
Heavy recovery
Rigid, artic and trailer recovery matched to weight, load and access.
Commercial tyres
Mobile fitting, blowouts and replacements with the right casing.
Diagnostics, electrical & emissions
Warning lights, derates, NOx sensors, AdBlue and DPF faults diagnosed before parts are thrown at them.
Emergency response
Mechanical repair
Electrical & diagnostics
Tyres & running gear
Body & equipment
Planned maintenance
03 / Nationwide discovery
Search where the vehicle stopped.
Every result is filtered by the provider's own published coverage radius around the incident, so a Felixstowe recovery operator does not appear for a breakdown on the M74.
Search by
Postcode, town, junction or GPS
Refine by
Capability, radius, mobile, 24-hour
Coverage
Provider-declared radius, not a map pin
Contact
Direct call or one incident brief
83 location hubs with local guidanceProvider coverage radii are shown on each profile
Stranded now?
One clear incident brief. Suitable providers, immediately.
Location, vehicle, symptoms and a phone number. That is all a good mechanic needs to decide whether they can help and what to bring.
- Works without an account
- Matched to providers who accept emergency call-outs and are open to new work
- Your details go only to the providers matched to your request
04 / For workshops & mobile operators
Your capability, visible when it matters.
Publish accurate coverage, services and hours. Switch availability off when the van is out and on when it is back. Every enquiry comes straight to you with the incident detail attached.
- Free for 12 months, then a flat £10 a month. No commission, no per-lead fees
- Edit services, radius, opening hours and availability yourself
- Leads arrive by email with vehicle, location and fault detail
- Verification badge shown only after checks
Provider workspace preview
PublicationLive
Coverage40 mi
Services9
Accepting new requests
Artic · air leak · M1 J28Contacted
Rigid · tyre blowout · A14New
05 / Guides
Know what to do next.
Read guide
Broken down on a motorway in an HGV: smart motorways, red X and Go Left
The Highway Code rules that apply, the Go Left procedure, what changes on a smart motorway, and how to give a recovery operator a location they can actually use.
HGV roadside assistance in the UK: how it works, who to call and what it costs
The four routes to help when a lorry stops, the numbers worth saving before you need them, and what a roadside call realistically costs in 2026.
Guides are written by the HGV247 editorial team and checked against current GOV.UK, DVSA and National Highways guidance. See our editorial policy.
06 / Straight answers
Questions drivers and fleets ask.
More in the help centre, including how verification works and what a provider needs from you.
Visit the help centreWhat is HGV247?
HGV247 is a UK discovery and enquiry platform for independent HGV workshops, mobile mechanics and specialist commercial-vehicle providers. HGV247 does not itself repair or recover vehicles.
Is HGV247 free for drivers and fleets to search?
Yes. Searching and sending a standard request does not require a consumer subscription. A provider charges separately for any attendance or work you agree.
Does HGV247 operate recovery trucks or employ the mechanics?
No. Listed providers are independent businesses. Confirm the provider's identity, availability, ETA, terms and price before instructing them.
What location information should I provide?
Give the road, direction, nearest junction or marker, a reliable map pin and the safest access point. A postcode alone is often not enough for a motorway or large logistics park.
Who sets the call-out price?
The independent provider does. Ask for the call-out basis, travel, labour, parts, recovery mileage, VAT and cancellation terms before authorising dispatch where circumstances allow.
What does a provider listing cost?
Every new listing gets 12 months of free access from the day it goes live, with no card needed. After that, membership is £10 per month plus any applicable VAT, shown at checkout with the billing interval and cancellation terms. Providers who do not subscribe when the free period ends stop receiving requests until they do.
Does membership guarantee leads or revenue?
No. Search visibility and enquiries depend on coverage, demand, profile quality, availability and competition. HGV247 must not promise rankings, leads or earnings.
Does HGV247 cover the whole UK?
The platform is designed for UK-wide discovery, but actual provider density and availability vary by place and time. Search results must be transparent when no suitable provider is currently listed.
Ready when the road is not
Find HGV help near you.
Postcode, town or junction. Free for drivers and transport offices.