When this service may help
- Slow or no crank
- Clicking when starting
- Batteries repeatedly discharge
- Charging warning displayed
Before requesting attendance
Provide the vehicle location, make and model, battery configuration if known, dashboard behaviour and whether any accessories were left powered.
Avoid electrical damage
Do not connect unsuitable equipment or reverse polarity. Use the manufacturer's designated points and procedure; modern control systems can be damaged by incorrect jump-starting.
Frequently asked questions
Can any recovery vehicle jump-start an HGV?
Not necessarily. Confirm that the provider has equipment rated for the vehicle's voltage and starting demand.
Will a jump-start fix the problem?
It may restore operation, but repeated discharge needs battery and charging-system testing.