Evidence, not a blanket endorsement
Verification reflects the checks described in the current policy at a point in time. It is not a guarantee of every employee, repair or future business status.
Expiry and review
Time-limited documents should expire in the platform and prompt renewal. Material complaints, identity changes or evidence concerns can trigger re-review.
Your own due diligence
Check competence, insurance, terms, site safety and specialist approvals that matter to the intended job. For planned supplier contracts, use a proportionate procurement process.
Related questions
Does a verified badge replace our supplier checks?
No. Verification is a defined platform evidence check, not a warranty of every service. Fleets should assess competence, insurance, financial terms and compliance for their own use case.
How does provider verification work?
HGV247 may ask for business identity, contact, insurance and capability evidence. The exact checks and badge meaning are published in the verification policy and can expire or be withdrawn.
How do I report a false listing or unsafe claim?
Use the report action on the listing or email support with the profile URL and evidence. Do not publish personal documents or allegations in a public review.