Why the directory needed rebuilding
A generic list of garages is not enough when a loaded articulated vehicle has an air fault on the M6, a reefer unit alarms at 2am or a trailer needs heavy recovery from a live lane. Search should begin with the actual incident and the provider's published capability, not an inflated provider count or a national call centre that subcontracts the job and adds a margin.
HGV247 gives drivers and transport operators a free way to search by location and capability and to contact providers directly. Providers get 12 months of free access, then pay one clear £10 monthly membership to keep their listing live. There is no consumer subscription, no commission and no per-lead fee, so nobody is incentivised to route a job to the wrong provider.
What we check, and what we do not claim
Every listing is checked before it is published: trading identity, contact details and the business behind them. A verification badge describes only that check. It is not an endorsement, a guarantee of competence or a promise of attendance. Providers remain independent businesses responsible for confirming suitability, timing, terms and the work itself, and we say so on every profile.
We do not publish invented provider counts, fake reviews, fabricated response times or star ratings we cannot back with data. When a search returns nothing, we say so rather than padding the results with unverified businesses.
Useful pages, not search-engine clutter
Service and location pages are designed to answer genuine operational questions: what a provider needs from you, how to describe a motorway location, what a fault usually means and what it typically costs. Empty combinations and thin imported records are kept out of search indexing. Our guides are written and checked under a published editorial policy.
The company behind HGV247
HGV247 is built and operated by Fleeta Limited, a company registered in England and Wales (number 16675897) with its registered office at 50 Princes Street, Ipswich IP1 1RJ. Fleeta's background is in fleet and transport software, which is why the product starts from the incident rather than from advertising space. Direct contact routes, complaints handling and privacy commitments are published on this site and apply to every listing.
The standard we are aiming for
Precise provider data, accessible emergency flows, transparent commercial terms, fast pages and a clear route to correct, complain about or challenge information. That is the foundation, not a marketing claim.